Ushering @ ETC
Volunteering as an usher is a great way for theatre-lovers to support Ensemble while seeing one of our shows for free – we're always looking for friendly people to help us welcome our audience to productions.
We offer the best level of customer service when we work with volunteers on an ongoing basis; they’re able to acquaint themselves with the nuances of the way the theatre runs, and are able to make our patrons’ experience that much better.
The nice thing is, though, that an ongoing basis is just three times during our annual festival – once per production. If you’re interested in supporting the theatre by volunteering a handful of times over the course of the festival, we’d love to have you. If you’re simply interested in seeing a popular show for free, though, we encourage you to purchase a ticket – there are lots of discounted ways of doing so.
DUTIES & ATTIRE
Ushers are typically called to the theatre 75 minutes prior to the curtain time of a production (though this may vary according to the needs of the play), and are expected (unless otherwise noted) to wear clean, pressed, black slacks or skirt (no shorts or jeans, please); and dress shoes (no athletic shoes). Ensemble Theatre Company will provide you with a t-shirt, which is yours to keep/reuse for subsequent ushering shifts.
Duties include inserting marketing materials into programs; learning about the seating chart and theatre protocol through a brief orientation; using an electronic scanner to record attendance; helping guests find their seats; picking up in the theatre space following the performance; and, most importantly, helping make each patron's stay as pleasant as possible.
While prior experience as an usher isn't necessary, it is important that volunteers:
- Display a warm, friendly demeanor and enjoy working with people
- Be able and willing to learn how to efficiently use the theatre's electronic ticket scanners
- Be flexible and willing to undertake different duties each time you usher
HOW TO SIGN UP
Details on how to sign up for ushering for our 2018 Summer Repertory Festival will be made available in March 2018.